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BlackBerry MVS Features | Features of Ascendent Mobility
Single Number Reach:
Single number reach enables users to be reached on any phone immediately when
their corporate phone number is dialled. With single number reach, users can
eliminate having to give out multiple phone numbers and can be reached anywhere
and on any device
Single Integrated Voice Mail:
If a user can not answer the call, the Ascendent Voice Mobility Suite leverages an
organizations existing corporate voice mail system and eliminates the
non-responsiveness that results from multiple voicemail systems.
Extends PBX Functionality to Remote
Devices:
Ascendent Voice Mobility Suite delivers the identity (internal extension, caller
ID, etc.) and functionality of the corporate phone system (PBX) to any remote
device. Users can get remote access to enterprise dial-tone to place outbound
calls to 4-5 digit extensions, speed dial numbers, or external numbers (based on
user privilege). They can also access features such as call park, transfer,
hold, caller ID, and more.
Simultaneous or Sequential Ringing:
Ascendent Voice Mobility Suite offers advanced ringing options. With
simultaneous ring, inbound calls ring the desk phone and all remote phones
simultaneously. Sequential ring calls the desk phone first and then remote
phones sequentially when there is no answer at their desk. A hybrid setting can
reach the desk phone first then all active remote devices simultaneously. This
is a dramatic improvement over sequential-only solutions that cause customer
frustration and call abandonment
Seamless Call Mobility/Call
Reconnect:
Users can seamlessly move a call in progress between different devices and
networks without needing to disconnect and re-establish the call. Conversations
initiated from PBX desk sets can be transitioned to mobile phones; those
initiated on WiFi or VoIP networks can transition onto mobile networks; calls
can even be transitioned to a pay phone. If connectivity is lost (e.g. lost
mobile phone signal) users can automatically reconnect the call. This further
enhances productivity by saving time, and delivering significant cost savings by
enabling calls to be transitioned to the most cost-effective device/network.
Robust Communication Policies:
Comprehensive communication policies enable corporations to effectively manage
profile attributes and reduce phone costs. Policies can be on a per-user basis
to better manage the telecom infrastructure and monitor communications
effectiveness. Security measures can control user access/privileges;
classes-of-service guarantees network capacity for high-priority calls; and call
routing and restrictions can reduce costs by forcing calls across lower-cost
routes. User Friendly Interface: Intuitive web and telephone user interfaces
enable end users to modify personal profiles or enable/disable devices on
demand. End-users can manage devices, preferences, and access converged
applications such as conference calling, notification/polling, and tasks
associated with adds, moves, and changes further reducing phone
costs to the organization
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